IT Infrastructure Specialist
6 days ago
Job Title: IT Infrastructure Specialist
Job Summary:
We are seeking an experienced IT Infrastructure Specialist to join our team at Sopra Steria Limited. As an IT Infrastructure Specialist, you will be responsible for providing 3rd line support to numerous users using Windows 7 / 10 and SCCM. You will work on a secure site that is known as one of the largest IT sites in the UK, providing a challenging and satisfying work environment.
Key Responsibilities:
- Distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (MECM)
- Endpoint device management and administration of support queues Incident and workload management
- Supporting the VDI environment
- Progress incidents and problems
- Troubleshoot applications
- Assist with support of the corporate environment
- Recommend improvements and innovations (CSI&I) that provide efficiency improvements
- Work within business and security frameworks (ITIL, JSP, IMM)
Requirements:
- SCCM Administration basic understanding of Software distribution, OS deployment and monthly Patches
- Experience of Windows 7 / 10
- Experience of Group policy and AGPM
- Knowledge and basic experience of VMWare products and virtualisation technologies (Horizon View, VSphere)
- Understanding of RCA within a sophisticated environment
- Able to optimally troubleshoot applications
- ITIL Awareness
Desirable Skills:
- Knowledge of application whitelisting (ideally Applocker)
- Understanding of Application virtualisation APP-V
- Endpoint device control
- ITIL Foundation
- Knowledge of Software Testing using Sysinternals Tools, including Procmon
What We Offer:
- 25 days annual leave with the choice to buy additional days
- Health cash plan
- Life assurance
- Pension
- Generous flexible benefits fund
About Us:
Sopra Steria Limited is a leading provider of digital transformation solutions to Central Government clients. We design, develop and deploy digital solutions that make a real difference to our clients' goals of National Security. We operate in a unique and privileged environment, given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
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