Lead Credit Control Specialist

2 weeks ago


Stamford Hill, United Kingdom Kasmir Associates Full time
Senior Credit Controller

Position Overview:

Kasmir Associates is seeking a seasoned Senior Credit Controller to oversee the credit management functions within our organization. This role involves leading a dedicated team of billing professionals and managing the comprehensive credit control procedures.

  • Establishing and maintaining effective credit management and oversight protocols.
  • Overseeing the credit control operations across various brands with distinct criteria.
  • Identifying and implementing enhancements in the debt recovery process.
  • Processing customer payments, including credit card transactions, and managing manual credit adjustments.
  • Coordinating monthly direct debit collections and addressing any direct debit failures.
  • Generating client statements, dispatching reminders, and ensuring the credit control process progresses to legal proceedings when necessary.
  • Utilizing specialized billing software and new credit control applications.
  • Ensuring compliance with invoicing procedures.
  • Engaging with clients through various communication channels.
  • Managing credit control inquiries and correspondence.
  • Addressing complex accounts directly, resolving disputes, and ensuring compliance with contractual obligations.
  • Overseeing write-offs, bad debt provisions, and establishing payment arrangements.
  • Providing monthly credit control reports to mitigate bad debt exposure.
  • Reviewing and analyzing aged debtors.
  • Delivering monthly ledger status updates to senior management.
  • Responding to ad hoc requests for credit control and accounts receivable information.
  • Implementing and managing a credit assessment process.
  • Assuming full accountability for all credit control and accounts receivable functions.
Qualifications:
  • A minimum of 2 years' experience in comprehensive credit control and accounts receivable management.
  • Knowledge of legal frameworks related to credit control.
  • Exceptional written and verbal communication skills for effective client negotiations.
  • Ability to thrive in high-pressure environments.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Proactive and independent work ethic.
  • Commitment to confidentiality and the handling of sensitive information.
  • Proficient in IT applications, particularly Microsoft Excel, Outlook, and Word.
Perks:
  • Early finish on Fridays.
  • Career advancement opportunities.
  • Post-probation benefits including private healthcare, substantial discounts on mobile products, and various holiday entitlement options.


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