Senior Credit Controller

5 days ago


Stamford Hill, United Kingdom Kasmir Associates Full time
About the Role

We are seeking an experienced Senior Credit Controller to join our team at Kasmir Associates. As a Senior Credit Controller, you will be responsible for the entire business-to-business credit control process, including:

Key Responsibilities
  • Ensuring efficient and effective credit control and management controls are in place.
  • Managing the credit control process for multiple brands with different criteria.
  • Identifying improvements within the debt collection process.
  • Posting and allocating customer payments, processing credit card payments, and issuing manual credits.
  • Managing the monthly direct debit collections as well as the direct debit bounces.
  • Producing client statements, sending reminders, and following the credit control process progressing to LBA.
  • Working from a specialist telecommunications billing platform as well as a new credit control software.
  • Ensuring the invoicing process is followed through.
  • Contacting clients by telephone, email, and post.
  • Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes.
  • Managing write-offs, bad debt provisions, and setting up of payment plans.
  • Monthly credit control reporting, ensuring the risk of bad debt is minimised.
  • Reviewing and reporting on aged debtors.
  • Providing monthly reports to senior management on the current status of ledger.
  • Managing ad hoc credit control and AR related information requests.
  • Complete responsibility and accountability for all credit control and AR matters.
Requirements
  • At least 2 years' previous experience of end-to-end credit control and accounts receivable processes.
  • Experience of credit control of businesses rather than individuals.
  • Experience and understanding of legal procedures.
  • Strong written and verbal communication skills, especially during difficult customer negotiations.
  • Ability to work under pressure.
  • Ability to multitask and prioritise workload.
  • Able to work independently and proactively in an efficient manner.
  • Uphold confidentiality and private matters.
  • Excellent IT skills, specifically Microsoft, Excel, Outlook, and Word.


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