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Expert Engineer for Customer Support Services

2 months ago

Bedford, Bedford, United Kingdom Vertiv Full time

Senior Customer Engineer - Switchgear Services

At Vertiv, we are committed to pioneering advancements that cater to the growing needs of data management. As specialists in our field, we partner with clients to develop infrastructures that are prepared for the future. We are in search of skilled Field Service Engineers to enhance our team.

Key Responsibilities:

  • Conducting project site operations on low voltage switchgear panels
  • Diagnosing and resolving site-related issues and breakdowns
  • Performing preventative maintenance on all components of low voltage switchgear panels
  • Engaging with clients, subcontractors, and internal teams
  • Overseeing site documentation and adhering to safety protocols
  • Readiness to undergo security clearances and travel as required
  • Participating in an on-call schedule as necessary

Qualifications:

Essential:

  • At least 3 years of experience in a customer-facing position
  • Relevant engineering qualification
  • Strong professional communication abilities
  • Knowledge of electrical safety standards
  • Willingness to work extended hours when needed
  • Valid driving license

Preferred:

  • Background in Electrical Engineering
  • Familiarity with PC software applications
  • HND/HNC qualification
  • Experience in troubleshooting and testing electrical panels
  • Proficiency in low voltage switchgear and protection devices

If you possess the qualifications outlined above, we invite you to consider a career with us at Vertiv.