Housing Asset Coordinator

3 weeks ago

Kent, United Kingdom mhs homes Full time

We are currently seeking to fill two positions within our organization, one in the Asset Data Team and another in the Proactive Intervention Team.

This role is diverse and customer-oriented, set in a dynamic environment. The successful candidate will provide administrative assistance in executing our asset management operations, ensuring that we uphold the standards of safe and decent living conditions for our clients. Responsibilities will include aiding in the performance oversight of our service contracts and maintaining accurate records of property asset data from repairs and inspections. You will also engage with customers through phone communications, written correspondence, and collaboration across various teams to facilitate effective stakeholder interactions.

Key Qualifications:

  • Experience in a customer service setting
  • Strong numeracy and literacy skills
  • Exceptional communication abilities (both written and verbal) with a capacity to collaborate with diverse teams and colleagues at various levels
  • Proficient IT skills
  • Capability to present critical information effectively (oral, numerical, and written)
  • Meticulous attention to detail
  • Robust analytical and problem-solving skills
  • Ability to manage personal workload and adhere to deadlines
  • Experience in the housing sector is advantageous

What We Offer:

  • A performance-related annual bonus and pension contributions matched up to 6%
  • 28 days of annual leave plus bank holidays, with options to buy or sell holiday
  • Training and development opportunities, including regular professional development sessions
  • A supportive team environment
  • Regular social and charitable events, along with various wellbeing initiatives
  • Enhanced family leave policies
  • A competitive package of flexible employee benefits, including a cycle-to-work scheme
  • A pleasant office environment with accessibility features
  • Complimentary parking facilities
  • Access to two holiday homes located in scenic areas

As a Disability Confident employer, we are committed to offering interviews to candidates who disclose a disability and meet the essential job criteria. We strive to be flexible in our assessment processes to provide all candidates with the best opportunity to demonstrate their capabilities.

At mhs homes, we prioritize equality, diversity, and inclusion. We are dedicated to ensuring equal opportunities for all, both as an employer and as a service provider. We encourage applications from qualified candidates regardless of their background.

For further details, please refer to the attached role profile. If you meet the essential criteria, we look forward to your application.

Application Instructions: Please note that we are implementing an anonymized recruitment process for this position. This means that the shortlisting panel will only review personal details or CVs if you are selected for an interview. Shortlisting will be based solely on your application and supporting statement, so please ensure all sections are completed thoroughly and refer to the role profile when detailing your skills and experience.

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