Asset Services Administrator
4 weeks ago
We have two vacancies, one in our Asset Data Team and one in our Proactive Intervention Team.
This is a varied customer focused role in a busy environment. The role will provide administrative support for the delivery of our asset management functions, ensuring that we continue to provide safe and decent homes to our customers. It will assist with the performance management of our delivery contracts and record keeping of property asset information from repairs and inspections. Supporting customer engagement through making phone calls, sending letters and working across various teams to ensure effective stakeholder communications.
You'll have:
- Experience of working in a customer service environment
- Excellent numeracy, literacy skills
- Excellent communication (written and verbal) skills with an ability to work with a range of teams and with colleagues across different levels
- Excellent IT skills
- Ability to convey important messages through good presentation skills (oral, numerical and written)
- Excellent attention to detail
- Strong analytical and problem solving skills
- Ability to prioritise own workload and meet deadlines
- Experience working in housing would be desirable
We offer:
- A performance based annual bonus + pension contributions matched up to 6%
- 28 days holiday + bank holidays and the option to buy/sell holiday
- Training & Development and opportunities for continuing professional development including regular tool box talks
- A great team of colleagues to work with
- Regular social and charitable events and a range of wellbeing activities
- Enhanced family leave policies
- A really competitive package of flexible employee benefits including a cycle to work scheme
- A fantastic working office environment overlooking the River Medway that’s accessible and inclusive
- Free parking and disabled parking
- Access to two holiday homes in Norfolk and Dorset
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
For more details read the role profile attached. If you have the essential requirements we look forward to hearing from you.
Instructions for potential applicants: Please note we're using an anonymised recruitment process for this role. This means the shortlisting panel will only see personal details or CVs if you're shortlisted for interview. Therefore, shortlisting will be done based on your application and supporting statement. Please complete all sections fully and refer to the role profile when telling us about your skills and experience.
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