Patient Care Support Specialist

3 weeks ago

Lancaster, Lancashire, United Kingdom Lancaster Medical Practice Full time

Position Overview

The individual in this role will provide essential support to the Nursing Team, working closely with the Practice Nurses. It is expected that the individual will uphold and advocate for the core values and vision of the Practice.

The Patient Care Support Specialist will primarily focus on delivering a phlebotomy service, managing laboratory samples for patients, conducting components of new patient assessments, performing urinalysis, recording ECGs, assisting patients, cleaning and sterilizing medical instruments, maintaining equipment, and managing inventory for GPs and Nurses treatment areas.

Additionally, the Specialist will be responsible for accurately documenting patient interactions within the information systems utilized in General Practice, ensuring that appropriate records are maintained to support continuity and quality of care.

The Specialist will commit to ongoing skill development and training as necessary to maintain personal competency.

Participation in all activities required for compliance with regulatory standards is also a key responsibility.

The Specialist should be adaptable regarding work schedules and patterns across all locations associated with the Practice.

Key Responsibilities

The individual will assist with various nursing tasks under the guidance of the Practice Nursing Team, including:

  • Conducting urine tests, measuring weight and height, and taking blood pressure readings.
  • Performing ECG recordings and providing flu vaccinations (following appropriate training).
  • Managing and processing laboratory samples as requested by GPs and Practice Nurses, ensuring proper labeling and timely submission to the laboratory, while entering data into patient records.
  • Acting as a chaperone for GPs and Practice Nurses as needed.
  • Ensuring the safe disposal of clinical waste and the timely replacement of sharps containers in accordance with practice policies.

About Lancaster Medical Practice

Lancaster Medical Practice is a prominent GP provider delivering General Medical Services to a substantial patient base. Formed from a merger of successful legacy practices, the organization has evolved into a high-performing entity, recognized for its outstanding service quality.

Operating from multiple locations, the Practice is dedicated to continuous improvement in service delivery for patients, staff, and the local community.

As a forward-thinking organization, patient-centered care is at the heart of our operations. Joining our team means becoming part of a diverse group of clinical and non-clinical professionals who collaborate to provide exceptional care.

The Practice is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff members are expected to support this commitment and ensure the safety of those they encounter in their professional roles. Successful candidates will undergo a criminal records check as part of the hiring process.

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