Administrative Support Specialist

2 weeks ago


Widnes, Halton, United Kingdom NHS Professionals Full time
About the Role

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at NHS Professionals. As a key member of our operations team, you will play a vital role in providing comprehensive administrative support to our community clinics and associated health professionals.

Key Responsibilities
  • Provide Administrative Support: Offer high-quality administrative support to our community clinics and associated health professionals, ensuring seamless day-to-day operations.
  • First Point of Contact: Serve as the primary point of contact for service user enquiries, responding to telephone and face-to-face enquiries in a professional and efficient manner.
  • Panel Administration: Attend and administer duties relating to panels for children with special needs, ensuring timely and accurate administrative functions.
  • Appointment Management: Be part of a central booking system, efficiently managing appointments, cancellations, and rearrangements.
  • Data Entry: Enter patient data into the correct clinical diary for allocations and ensure clinics are booked with the appropriate clinician.
Requirements
  • NHS Experience: Highly desirable but not essential.
  • Administrative Experience: Proven experience in administrative roles, with a strong understanding of administrative systems and processes.
  • Communication Skills: Excellent telephone manner and customer service skills.
  • Technical Skills: Proficient in Microsoft Office and other relevant software applications.
What We Offer
  • Competitive Pay Rates: Competitive pay rates for Bank shifts.
  • Flexible Working Options: Access to a range of flexible working options, including ad-hoc shifts and longer-term placements.
  • Training and Development: Opportunities for training and development to enhance your skills and career prospects.
  • Stakeholder Pension Scheme: Access to a stakeholder pension scheme for your future.


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