Administrative Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at NHS Professionals. As a key member of our operations team, you will play a vital role in providing comprehensive administrative support to our community clinics and associated health professionals.
Key Responsibilities- Provide Administrative Support: Offer high-quality administrative support to our community clinics and associated health professionals, ensuring seamless day-to-day operations.
- First Point of Contact: Serve as the primary point of contact for service user enquiries, responding to telephone and face-to-face enquiries in a professional and efficient manner.
- Panel Administration: Attend and administer duties relating to panels for children with special needs, ensuring timely and accurate administrative functions.
- Appointment Management: Be part of a central booking system, efficiently managing appointments, cancellations, and rearrangements.
- Data Entry: Enter patient data into the correct clinical diary for allocations and ensure clinics are booked with the appropriate clinician.
- NHS Experience: Highly desirable but not essential.
- Administrative Experience: Proven experience in administrative roles, with a strong understanding of administrative systems and processes.
- Communication Skills: Excellent telephone manner and customer service skills.
- Technical Skills: Proficient in Microsoft Office and other relevant software applications.
- Competitive Pay Rates: Competitive pay rates for Bank shifts.
- Flexible Working Options: Access to a range of flexible working options, including ad-hoc shifts and longer-term placements.
- Training and Development: Opportunities for training and development to enhance your skills and career prospects.
- Stakeholder Pension Scheme: Access to a stakeholder pension scheme for your future.
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