Customer Insights Analyst
2 days ago
Job Title: Customer Insights Analyst
Job Summary:
We are seeking a highly skilled Customer Insights Analyst to join our team at Legal & General. As a Customer Insights Analyst, you will play a critical role in helping us understand our customers' needs and preferences, and develop data-driven insights to inform our business decisions.
Key Responsibilities:
- Data Analysis: You will be responsible for analyzing large datasets to identify trends, patterns, and correlations that can inform our business strategies.
- Insight Generation: You will develop and maintain a deep understanding of our customers' behavior, preferences, and needs, and use this knowledge to generate actionable insights that can inform our business decisions.
- Reporting and Visualization: You will create high-quality reports and visualizations to communicate your findings to stakeholders, and ensure that our business decisions are informed by data-driven insights.
- Collaboration: You will work closely with cross-functional teams, including marketing, sales, and product development, to ensure that our business decisions are aligned with our customers' needs and preferences.
- Process Improvement: You will identify opportunities to improve our data analysis processes and tools, and work with our IT team to implement changes that can improve our efficiency and effectiveness.
Requirements:
- Experience: You will have a minimum of 2 years of experience in data analysis, with a strong background in statistical analysis, data visualization, and reporting.
- Skills: You will have excellent analytical and problem-solving skills, with the ability to communicate complex ideas to non-technical stakeholders.
- Education: You will have a Bachelor's degree in a quantitative field, such as mathematics, statistics, or computer science.
What We Offer:
- Competitive Salary: We offer a competitive salary and benefits package, including a performance-related bonus plan and valuable share schemes.
- Opportunities for Growth: We offer opportunities for career growth and development, with a focus on helping our employees achieve their career goals.
- Collaborative Culture: We have a collaborative culture that values diversity, inclusion, and employee well-being.
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