Guest Services Manager
3 weeks ago
Balthazar Brasserie - Lead Receptionist Position
- Renowned brasserie situated in a vibrant cultural district
- Classic sophistication paired with outstanding culinary offerings
- Inspired by French cuisine and traditional hospitality
- Opportunity to savor exquisite dishes and artfully crafted beverages
We are in search of a refined Lead Receptionist to become part of our energetic team
- Initial point of contact for patrons, establishing the ambiance for their visit
- Dedication to hospitality and exceptional service standards
- Outstanding organizational capabilities
Primary Responsibilities:
- Warmly and professionally greet and welcome guests
- Oversee reservations and guarantee effective table management
- Collaborate with the service team to ensure a flawless dining experience
- Handle phone inquiries and provide necessary information and support
- Keep the reception area tidy and well-organized
- Maintain elevated service standards and guest satisfaction
Qualifications:
- Familiarity with reservation systems
- Prior experience in a receptionist or front-of-house role within the hospitality sector
- Exceptional communication and interpersonal abilities
- Strong organizational skills and meticulous attention to detail
- Capability to manage multiple tasks in a dynamic environment
- Friendly and approachable personality
Perks:
- Substantial discounts on dining, including beverages, at our establishments
- Career advancement opportunities within the organization
- Paid overtime and increasing holiday leave based on tenure
- Referral program and access to various employee discounts
- Recognition programs, long service awards, and employee appreciation initiatives
Become a part of our esteemed establishment, known for its exceptional hospitality
We value equal opportunity and diversity in our workplace
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