Sexual Health Administration Apprentice

2 weeks ago


Durham, Durham, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

About This Role

This is an exciting opportunity to launch your career in administration within the NHS. As a Sexual Health Service Apprentice, you'll gain valuable experience while working alongside experienced professionals and earning a fully funded Level 3 Business Administration qualification.

Your Responsibilities

  • Provide administrative support to the Contraception and Sexual Health Service team, including managing appointments and handling correspondence.
  • Act as the first point of contact for patients, staff, and stakeholders, responding to inquiries via phone and email.
  • Maintain accurate records and databases, ensuring confidentiality and adherence to Trust procedures.
  • Contribute to a smooth-running service by organizing meetings, preparing documents, and taking minutes.
  • Participate in frontline clinic cover as required, providing direct patient support.

About You

You'll be a highly organized individual with excellent communication and interpersonal skills. A strong work ethic and a commitment to learning are essential for success in this role.

Essential Requirements:

  • GCSE or equivalent Maths and English at grade 4/C or above, or a commitment to complete Level 2 Maths and English during the apprenticeship.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
  • Ability to work effectively as part of a team and independently.

Desirable Requirements:

  • Previous experience in an administrative or training role.
  • Self-motivation and a desire to learn new skills.


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