Facilities Maintenance Specialist

3 weeks ago

Biggin Hill, United Kingdom City Facilities Management Holdings Ltd Full time

Job Title: Multi Site Technician

Salary: £39,127.41

Location: Various locations

Shift Pattern: Hours per day

This is a vital role that involves executing both scheduled and emergency maintenance across multiple sites within a designated area.

Job Purpose:

The primary responsibility of this position is to perform planned and reactive maintenance and repairs on a variety of electrical, mechanical, and structural assets in retail environments. This must be done efficiently and cost-effectively while adhering to the company's health and safety protocols.

Key responsibilities may include, but are not limited to, maintenance of bakery and catering equipment, mechanical and electrical systems, lighting fixtures, building structures, water services, and other electrical devices. Initial assessments are required for HVAC, fire safety, security systems, and general electrical issues.

Key Responsibilities:

  • Maintain a professional representation of the company and foster positive relationships with colleagues.
  • Complete all necessary Planned Preventative Maintenance (PPM) tasks and ensure accurate logging of remedial actions to meet legal compliance.
  • Supervise and mentor the Maintenance Assistant, providing ongoing support to ensure adherence to company processes.
  • Respond promptly to service requests from the Helpdesk, assessing job requirements and executing repairs as needed.
  • Prioritize maintenance tasks to meet agreed timelines and service level agreements (SLAs).
  • Communicate effectively with store management regarding any maintenance issues that may disrupt operations.
  • Conduct surveys and compile reports as required.
  • Carry out modifications and installations within your area of expertise, following current specifications.
  • Perform general repairs and maintenance tasks as directed by the Regional Engineering Supervisor.
  • Assist fellow technicians in other locations when requested.
  • Participate in the recruitment and selection of qualified Maintenance Assistants to ensure continuous service delivery.
  • Maintain accurate records and manage time effectively using company applications.
  • Engage in training opportunities to enhance personal skills and keep up with technical advancements.
  • Adhere to the company's health and safety policies at all times.
  • Ensure compliance documentation for assigned tasks meets quality standards.
  • Support team members in completing mandatory training and ensure they are aware of their performance expectations.
  • Deliver on-the-job coaching to ensure team members meet required standards.
  • Participate in an Out of Hours standby rota and perform general repairs during standby periods.
  • Conduct initial assessments for equipment issues, including HVAC and electrical problems.
  • Comply with any reasonable requests from management.

Financial Responsibility: N/A

People Responsibility:

  • Oversee the recruitment and management of Maintenance Assistants.
  • Manage employee records, including holidays and absences.

Knowledge, Skills, and Abilities:

General Education:

  • GCSE Standard (Desirable)

Professional Qualifications:

  • Essential: Level 3 core Electrical qualification (e.g., C&G 2330, C&G 2365)
  • Desirable: Familiarity with electrical certification and City & Guilds 2391 Testing and Inspection.

Specific Knowledge:

  • Essential: Understanding of 3-phase electrical systems and their applications.

Demonstrated Behaviors:

  • Ability to manage and support team members.
  • Strong communication skills, both written and verbal.
  • Friendly and helpful demeanor.
  • Customer-focused approach.
  • Self-motivated and proactive.

Specialist Requirements:

  • Ability to maintain and repair various electrical and mechanical equipment.
  • General plumbing and building maintenance experience.
  • Capability to work independently with minimal supervision.
  • Willingness to work at heights and flexible hours.
  • Current driving license.
  • Ability to meet standards for maintenance and repair of electrical equipment.

About City Facilities Management Holdings Ltd:

Founded in 1985, City Facilities Management Holdings Ltd has grown to become a leading name in the facilities management sector. The company prides itself on building long-term partnerships based on collaboration and transparency, providing tailored strategies to meet the unique needs of each client.

With a workforce of over 12,000 employees and operations across multiple continents, City Facilities Management continues to uphold its core values of professionalism, quality, and customer service, striving to deliver exceptional value to its partners worldwide.

Our Benefits:

City Facilities Management offers a comprehensive benefits package designed to support the well-being and development of its employees.

Documents:

For further information, please refer to the company’s official documentation.

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