IT Infrastructure Specialist

3 weeks ago


Snydale, United Kingdom Wastecare Ltd Full time
About the Role

We are seeking a highly skilled IT Infrastructure Analyst to join our team at Wastecare Ltd. As a key member of our IT Services team, you will be responsible for providing technical support and assistance to our colleagues across the organization.

Key Responsibilities
  • Provide technical support and assistance to Wastecare staff members, responding to and resolving IT issues in a timely manner.
  • Monitor and maintain the security and integrity of our IT systems and networks, identifying and mitigating potential vulnerabilities.
  • Ensure the optimal functionality of our IT infrastructure, including Windows Server, VMware, and other technologies.
  • Collaborate with the IT team to develop and implement IT strategies and projects, ensuring alignment with business objectives.
  • Contribute to the development and maintenance of procedural documentation, ensuring compliance with ITIL processes and ISO27001 standards.
Requirements
  • Proven experience in a technical support role, with a strong understanding of Microsoft Desktop and Server technologies, VMware, and LAN/WAN networking.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues at all levels.
  • Logical approach to problem-solving, with a strong attention to detail and ability to work under pressure.
  • Relevant professional qualifications, such as Microsoft Certifications, are desirable.
What We Offer
  • A dynamic and fast-paced work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including 30 days' holiday and a contributory pension scheme.
  • The chance to work with a leading organization in the waste management industry, making a positive impact on the environment.


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