Customer Service Coordinator

1 week ago


Nottingham, Nottingham, United Kingdom 4Way Recruitment Full time

Job Summary

4Way Recruitment is seeking an experienced Customer Support Administrator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Main Responsibilities

  • Process permits and manage subcontractor relationships to ensure timely delivery of scheduled activities.
  • Manage customer portals, issue purchase orders, and confirm appointment dates with subcontractors.
  • Chase attendance and paperwork, and process GRN purchase orders.
  • Manage the support inbox and liaise with FLM sponsors on escalation requirements.
  • Order parts and manage permit submissions, including individual and annual submissions.

Requirements

  • GCSE maths and English qualifications (C or above).
  • Proficiency in Microsoft packages and email.
  • Knowledge of administrative procedures and accuracy in record-keeping.
  • Excellent time management, communication, and listening skills.
  • Ability to work under pressure and prioritize workload.

About the Role

This is an exciting opportunity to join a dynamic and growing company, where you will have the chance to develop your skills and experience in a fast-paced administrative environment.



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