Customer Service Coordinator
1 week ago
Job Summary
4Way Recruitment is seeking an experienced Customer Support Administrator to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to our clients.
Main Responsibilities
- Process permits and manage subcontractor relationships to ensure timely delivery of scheduled activities.
- Manage customer portals, issue purchase orders, and confirm appointment dates with subcontractors.
- Chase attendance and paperwork, and process GRN purchase orders.
- Manage the support inbox and liaise with FLM sponsors on escalation requirements.
- Order parts and manage permit submissions, including individual and annual submissions.
Requirements
- GCSE maths and English qualifications (C or above).
- Proficiency in Microsoft packages and email.
- Knowledge of administrative procedures and accuracy in record-keeping.
- Excellent time management, communication, and listening skills.
- Ability to work under pressure and prioritize workload.
About the Role
This is an exciting opportunity to join a dynamic and growing company, where you will have the chance to develop your skills and experience in a fast-paced administrative environment.
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