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    Account Coordinator Job DescriptionRole OverviewWe are seeking an exceptional Account Coordinator fluent in Italian to join our Wholesale Customer Service team based in Nottingham, UK.Key ResponsibilitiesManage Wholesale accounts across several markets in the EMEA region.Communicate with Wholesale Accounts (retailers, distributors and sales teams) in their...

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    1 month ago


    Nottingham, Nottingham, United Kingdom VF Corporation Full time

    Job Title: Account CoordinatorJob Summary:We are seeking an exceptional Account Coordinator fluent in French to join our Wholesale Customer Service team based in Nottingham, UK. As a key member of our team, you will be responsible for providing exceptional service to major online and high street retailers across Europe.Key Responsibilities:Manage Wholesale...

Account Coordinator

2 months ago


Nottingham, Nottingham, United Kingdom VF Corporation Full time

Job Summary

VF Corporation is seeking an exceptional Account Coordinator fluent in Italian to join our Wholesale Customer Service team based in Nottingham, UK.

About the Role

As an Account Coordinator, you will provide an exceptional service to major online and high street retailers across Europe by:

  • Understanding and managing Wholesale accounts across several markets in the EMEA region.
  • Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language to provide excellent service.
  • Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome.
  • Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month.
  • Interpreting a variety of daily reports as needed by the business.
  • Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.

Requirements

To be successful in this role, you will bring the following skills:

  • You will be native or fluent speaker in Italian plus English with strong communication skills.
  • You will be computer literate with strong Excel skills and the ability to produce reports.
  • You will be analytical with a flair for problem-solving.
  • You will have strong customer service skills.
  • You will have the ability to balance responsibilities in a dynamic and fast-paced environment.

What We Offer

We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package:

  • A supportive feedback-based culture where respect and integrity guide us in what we do.
  • An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together.
  • Be part of an iconic lifestyle brand in a multi brand, multi countries organization.
  • 50% employee discount on all VF brands both in store and online.
  • Subsidised canteen and break out areas offering complimentary hot drinks.
  • Health Shield membership and access to numerous health and wellbeing initiatives.
  • Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
  • 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off.
  • 12% contributory smart pension scheme (8% on us, 4% from you).
  • Cycle to work scheme.
  • Free secure onsite parking and discounts with local public transport.