Manager of Delivery

3 weeks ago


Manchester, United Kingdom Pinsent Masons Full time

Delivery Manager - Dispute Resolution

Location: Various (Hybrid working model)

Role Summary

Pinsent Masons is a premier provider of legal services, specializing in Flexible Services, Consulting, Technology, Legal Project Management, and Managed Legal Services (MLS).

This position is integral to the MLS team, dedicated to delivering exceptional legal services to both internal practice groups and external clients.

Key Responsibilities:

  • Oversee a team of paralegals with a focus on service excellence
  • Ensure effective delivery of legal services
  • Assist in managing service delivery for various engagements
  • Design and implement delivery models for optimal service
  • Foster collaborative relationships across different practice areas

Candidate Profile:

Essential skills and qualifications include:

  • Experience in handling disputes-related matters
  • Proven track record in managing legal service operations
  • Ability to lead high-performing legal teams
  • Experience in managing high-volume service delivery
  • Capability to influence stakeholders regarding alternative service delivery models
  • Familiarity with performance metrics and analysis

What We Offer:

  • Opportunities for career advancement and professional development
  • Flexible working arrangements
  • Comprehensive leave benefits and pension scheme
  • Healthcare and insurance options
  • Access to interest-free loans and financial schemes

Recruitment Process: The selection process involves two stages of interviews.

At Pinsent Masons, we value diversity and encourage a variety of perspectives and ideas to drive innovative solutions.

For any discussions or adjustments regarding the recruitment process, please reach out to our recruitment team.


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