Delivery manager

2 weeks ago

Manchester, United Kingdom The University of Manchester Full time

About the University of Manchester The University of Manchester has a rich heritage of discovery, social change and a pioneering spirit, which has been at the heart of what we do since 1824. When you join our University, you become part of a truly diverse and global community of staff, students and alumni all focused on ensuring that we are recognised for the excellence of our people, research, learning and innovation, and for the benefits we bring to society. The University is a world-leading research and teaching institution with a wide range of IT systems and platforms serving more than 75,000 stakeholders worldwide.


Based within the Information Systems and Identity and Access Management (IS and IDAM) division, the IDAM Technical Services Manager will be responsible for leading a team of IDAM Analysts and Engineers. The IDAM Technical Services Manager is responsible for planning resources; monitoring progress against timescales; The key objectives for the post are to provide a stable service; and identify ways to continually improve the service to achieve better value for the University.


Champions and drives adoption of IDAM-industry standards within IT Services and the wider University. Contributes to the definition, communication and implementation of IDAM strategy, methods, and working with team to implement and embed them.
Leads the planning, development, delivery and maintenance of IDAM technologies, as well as implementation of IDAM tooling.
Works collaboratively with other IT Teams to deliver shared outcomes and be responsible for any change delivery for any IDAM components.
Maintains roadmaps, schedules and supervises IT maintenance and installation work, including major configuration changes and upgrades.
Consults with other IT Teams, key business stakeholders and external suppliers, as needed. Significant experience of leading technical teams and developing and sustaining a high-performance culture.
Demonstrable experience of providing technical understanding on strategic, large/complex security and/or identity and access management projects.
SSO, federation, MFA, OpenLDAP, Shibboleth, Active Directory, identity lifecycle management, authentication and authorisation systems. Open Enterprise Server (OES), netIQ eDirectory, netIQ Identity Manager (IDM), RBAC, PAM, risk-based authentication, Access reviews etc.).
ITIL V4, CISM, CISSP.


This is a senior position (grade 7) offering a competitive salary (depending on experience), along with 29 days annual leave (plus 4 closure days over Christmas and 8 bank
holidays), flexible working (office based at least two days a week) and an attractive pension scheme (up to 21% employer contributions).

For all enquiries, please contact Luke Struan-Robertson at Hays Technology.

+Struan-Robertson@hays.

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