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Applications Support Specialist

1 month ago

Aberdeen, Aberdeen City, United Kingdom Sword Group Full time
About the Role

We are seeking a highly skilled Applications Support Analyst to join our team at Sword Group. As a key member of our team, you will be responsible for providing technical support and expertise to our customers, ensuring the smooth operation of our business applications and systems.

Key Responsibilities
  • Provide technical support and troubleshooting for business applications and systems
  • Investigate and resolve technical issues and incidents
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and emerging technologies
Requirements
  • Strong technical skills and experience in IT service delivery
  • Excellent problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong communication and interpersonal skills
  • Experience with IT service management tools and technologies
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Applications Support Analyst looking for a new challenge, please submit your application.