Application Support Specialist

4 weeks ago


Aberdeen, Aberdeen City, United Kingdom prosource Full time
Job Description

We are seeking a highly skilled Application Support Specialist to join our team at prosource.it. As a key member of our technical support team, you will be responsible for providing expert-level support for our business applications, ensuring seamless operation and optimal performance.

Key Responsibilities:

  • Provide technical support for business applications, including troubleshooting, maintenance, and upgrades.
  • Collaborate with cross-functional teams to identify and resolve application-related issues.
  • Develop and maintain technical documentation, including knowledge base articles and IS guides.
  • Work with third-party vendors to ensure timely resolution of application-related issues.
  • Contribute to the development of technical solutions to meet business needs.

Requirements:

  • Proven experience in supporting business applications, with a strong understanding of technical troubleshooting and application errors.
  • Excellent communication and interpersonal skills, with the ability to work effectively with various stakeholders.
  • Experience with ITIL service management, including incidents, requests, change management, and problem management.
  • Strong documentation skills, with the ability to create clear and concise technical documentation.
  • Ability to work in an Agile environment, with a strong focus on collaboration and teamwork.

What We Offer:

  • A competitive salary and benefits package, including a company pension scheme, private medical insurance, and a cycle to work scheme.
  • Opportunities for professional growth and development, with a focus on continuous learning and skill-building.
  • A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.

We are an equal opportunities employer and welcome applications from disabled candidates. If you require any adjustments in the assessment process, please let us know.

Successful candidates will be subject to background and right to work checks.

About Us

prosource.it is a professional services provider in technology, with a global workforce of 500 plus staff and contractors. We pride ourselves on being easy to deal with, agile, and accepting of change across a wide range of challenging and rewarding roles.



  • Aberdeen, Aberdeen City, United Kingdom prosource Full time

    Job Title: Application Support SpecialistWe are seeking a skilled Application Support Specialist to join our team at prosource.it. As a key member of our team, you will be responsible for providing technical support and maintenance for our business applications.Key Responsibilities:Provide technical support and maintenance for business applications...


  • Aberdeen, Aberdeen City, United Kingdom James Fisher and Sons plc Full time

    Job Title: Application Support SpecialistJob Summary: We are seeking an experienced Application Support Specialist to join our team at James Fisher and Sons plc. The successful candidate will be responsible for providing technical support to our clients and internal teams, ensuring the smooth operation of our digital twin applications.Key...


  • Aberdeen, Aberdeen City, United Kingdom prosource Full time

    Job SummaryWe are seeking a highly skilled Application Support Specialist to join our team at prosource.it. As a key member of our professional services team, you will be responsible for delivering exceptional application support services to our clients.Key ResponsibilitiesProvide technical support for business applications, including troubleshooting and...


  • Aberdeen, Aberdeen City, United Kingdom Prosource Full time

    We are seeking a skilled Applications Support Specialist to deliver high-quality support and maintenance services for our business application portfolio. As a key member of our team, you will ensure that applications are maintained in line with product roadmaps and business requirements.Key Responsibilities:Provide application support and maintenance...


  • Aberdeen, Aberdeen City, United Kingdom Randstad Student Support Full time

    Support University Students in AberdeenRelevant job applicants are invited to consider a rewarding Specialist Mentor position with Randstad Student Support. We are looking for compassionate individuals who can support students with specific learning disabilities in Aberdeen. As a Specialist Mentor, you will play a crucial role in helping students succeed in...


  • Aberdeen, Aberdeen City, United Kingdom Prosource Full time

    We are seeking a highly skilled Senior Applications Support Specialist to deliver support and maintenance for our business application portfolio. As a key member of our team, you will ensure applications are maintained in line with product roadmaps and business requirements.Key Responsibilities:Provide application support and maintenance...


  • Aberdeen, Aberdeen City, United Kingdom Sword Group Full time

    Sword Group is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. Our passion for using technology to...


  • Aberdeen, Aberdeen City, United Kingdom Prosource Full time

    We are seeking a highly skilled Senior Applications Support Specialist to join our team at Prosource. As a key member of our Applications Support team, you will be responsible for delivering exceptional support and maintenance services for our business application portfolio.Key Responsibilities:Provide application support and maintenance services to ensure...


  • Aberdeen, Aberdeen City, United Kingdom Sword Group Full time

    About the Role:The Subsurface Applications Support Specialist will provide expert support for a suite of subsurface applications, including SLB Petrel, Landmark DecisionSpace, Geoteric, and other related geological and geophysical software, as well as reservoir simulation systems such as SLB Intersect and RFD Tnavigator. The role involves ensuring the smooth...


  • Aberdeen, Aberdeen City, United Kingdom prosource Full time

    Job Title: Technical Applications SpecialistAbout the Role:We are seeking a highly skilled Technical Applications Specialist to join our team at prosource.it. As a key member of our technical team, you will be responsible for delivering high-quality application support services to our clients.Key Responsibilities:- Provide technical support for our business...


  • Aberdeen, Aberdeen City, United Kingdom Sword Group Full time

    About the RoleThe Applications Support Analyst is a key member of our team, responsible for providing expert support and maintenance services for our Energy clients' product portfolio. This role ensures that applications are kept up-to-date with product roadmaps and aligned with business requirements.Key ResponsibilitiesProvide level 1 and level 2...


  • Aberdeen, Aberdeen City, United Kingdom Sword Group Full time

    About the RoleSword Group is seeking a highly skilled Subsurface Applications Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert support for a suite of subsurface applications, including SLB Petrel, Landmark DecisionSpace, Geoteric, and other related geological and geophysical software, as...


  • Aberdeen, Aberdeen City, United Kingdom James Fisher and Sons plc Full time

    About the RoleThe Application Support Engineer will be responsible for providing first-line support for users of our digital twin applications, ensuring that any issues are resolved quickly and effectively. This will involve working closely with our Senior Support Engineer and the wider Product Team to troubleshoot and escalate issues as required.Key...


  • Aberdeen, Aberdeen City, United Kingdom Sword Group Full time

    About the RoleSword Group is seeking a highly skilled Applications Support Analyst to join our team in Aberdeen, UK. As a key member of our Business Systems team, you will play a critical role in ensuring the smooth operation of our diverse portfolio of Oil and Gas business applications and systems.Key ResponsibilitiesManage and resolve service requests,...


  • Aberdeen, Aberdeen City, United Kingdom James Fisher and Sons plc Full time

    About the RoleThe Application Support Engineer will be responsible for assisting in the successful implementation and support of AIS digital twin applications with energy clients globally, as well as supporting our internal team across The Americas, Europe, Middle East, Africa and Asia Pacific.Key ResponsibilitiesResponding to support requests and incidents...


  • Aberdeen, Aberdeen City, United Kingdom Randstad Student Support Full time

    Academic Support SpecialistRandstad Student Support is seeking an experienced Academic Support Specialist to provide personalized learning support to students with specific learning difficulties (SpLDs) in Aberdeen.This hybrid role requires flexibility for both in-person and online sessions, tailored to student preferences.As an Academic Support Specialist,...


  • Aberdeen, Aberdeen City, United Kingdom Isaac Gracie Full time

    We are seeking a highly skilled Technical Applications Specialist to join our team at Isaac Gracie. As a key member of our global organization, you will play a critical role in supporting the manufacture and development of downhole tooling. Your responsibilities will include R&D, technical support, and sales collaboration. This is an exciting opportunity to...


  • Aberdeen, Aberdeen City, United Kingdom Sword Group Full time

    Sword Group is driving real transformation change within the Energy, Public and Finance Sectors by leveraging proven technology, specialist teams, and domain expertise to build solid technical foundations across platforms, data, and business applications.About the Role:The Subsurface Application Specialist will be responsible for providing expert support for...


  • Aberdeen, Aberdeen City, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As an Administrative Support Specialist, you will provide high-level administrative support to the Managing Director, ensuring the smooth operation of various sectors of the business.Key ResponsibilitiesPerforming clerical...


  • Aberdeen, Aberdeen City, United Kingdom Randstad Student Support Full time

    Randstad Student Support is seeking compassionate individuals to work with students in Aberdeen who have specific learning disabilities. The Specialist Mentor will play a crucial part in supporting students and helping them succeed in their academic journey. Key responsibilities include:Providing individualized support to students with learning...