Mobile Property Supervisor

4 weeks ago

London, Greater London, United Kingdom Octavia Full time

As a Mobile Property Supervisor, your primary responsibility will be to maintain the cleanliness, safety, and overall condition of the properties and their surroundings that you oversee. This will involve both hands-on tasks and supervising the services provided by external contractors.

You will collaborate with another Mobile Property Supervisor to manage a portfolio of 60 properties within the West London region. A vehicle will be provided for your use, and it is crucial that you possess a valid UK driving license.

Key Responsibilities

Ensuring that communal areas are maintained to a high standard, including but not limited to:

  • Clearing external spaces of debris, litter, and leaves.
  • Cleaning communal gardens by removing waste.
  • Washing and disinfecting refuse areas and preparing waste for collection as per local authority guidelines.
  • Maintaining internal areas through sweeping, washing, vacuuming, and polishing floors, corridors, stairs, landings, and lifts.
  • Dusting and polishing handrails, balustrades, skirting boards, and ledges.

Additional Duties

  • Reporting and following up on communal repairs.
  • Acting as the point of contact for contractors, developers, managing agents, local authorities, and emergency services on-site.
  • Providing administrative support to the team, including the completion and submission of records and monitoring sheets.
  • Delivering exceptional customer service.
  • Adhering to service standards for communication and responsiveness.
  • Addressing resident inquiries, offering guidance, and directing them as needed.
  • Representing the team and organization positively.

Qualifications

At Octavia, we believe that every team member contributes to our vision and mission. We seek individuals who embody our values and support each other in reaching their potential. The following qualifications are essential for this role:

Experience

  • Background in cleaning, caretaking, and property management.
  • Familiarity with cleaning products and equipment, and experience interacting with the public.
  • Experience in collaborating with other organizations and contractors.
  • Involvement in resident engagement activities, including event management and consultations.
  • Solid understanding of health and safety regulations related to cleaning, including COSHH and Manual Handling.
  • Basic gardening skills.
  • Ability to perform basic maintenance and DIY tasks.
  • Physical capability to lift and carry heavy items and navigate stairs regularly.
  • Strong verbal and written communication skills.

Personal Attributes

  • Ability to work independently and use initiative.
  • Effective time management and prioritization skills.
  • Capability to handle emergencies and meet deadlines professionally.
  • Willingness to collaborate as part of a flexible and enthusiastic team.
  • Commitment to providing high-quality customer service to a diverse resident base.

Compensation

This position offers an annual salary of £22,862 along with additional benefits.

At Octavia, we strive to foster an inclusive culture that values, supports, and celebrates the diverse voices of our employees. Everyone is welcome.

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