Hospitality Team Member
1 week ago
**About Us**
Shepherd Neame is a leading independent brewery and pub company, with a rich history dating back over 300 years. We pride ourselves on our commitment to quality, customer service, and community involvement.
**The Role**
We are seeking a skilled and enthusiastic Bar and Restaurant Team Member to join our team. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our pubs and restaurants.
**Key Responsibilities**
- Provide outstanding customer service, ensuring a positive experience for all guests
- Work collaboratively with colleagues to maintain a clean, safe, and welcoming environment
- Assist with food and beverage service, including taking orders, serving drinks, and handling cash and card transactions
- Participate in ongoing training and development to enhance skills and knowledge
- Contribute to the achievement of sales targets and revenue growth
**What We Offer**
- Competitive hourly pay rate
- A share of tips in addition to your hourly pay
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight Managed House Hotel bookings
- Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
- Sheps Hut discounts and special offers hub on 100's of high street shops and services
- Access to a Workplace Mental Health Platform
- Company pension plan
- The opportunity to develop & move within our pubs, the Brewery & Support Office
- Flexible working hours
**Our Values**
- Working Together
- Pride and Passion
- Authenticity
- Sheps Spirit
**Why Join Us?**
At Shepherd Neame, we believe in creating a positive and inclusive work environment where all employees feel valued and supported. We are committed to diversity, equality, and inclusion, and we welcome applications from candidates from all backgrounds.
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