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Hospitality Team Member

2 months ago

Whitstable, Kent, United Kingdom Shepherd Neame Full time
About the Role

We are seeking a part-time Bar & Restaurant Team Member to join our team at The Marine Hotel in Whitstable. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities
  • Provide a warm welcome to our guests and deliver great service at every opportunity
  • Work collaboratively with our team to ensure seamless service delivery
  • Upsell and promote our food and beverage offerings to increase revenue
  • Maintain a clean and safe working environment, adhering to health and safety standards
  • Participate in ongoing training and development to enhance your skills and knowledge
What We Offer
  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours
About Us

Shepherd Neame is Britain's oldest brewer, with a rich history spanning over 300 years. As an independent family business, we pride ourselves on our commitment to quality, customer service, and community involvement. Our award-winning visitor centre and over 300 pubs and hotels throughout London and the South East make us a leading player in the hospitality industry.

We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.