Toll Operations Specialist
2 weeks ago
About Southampton City Council
Southampton City Council is committed to providing essential services and improving the lives of residents. We strive for excellence in everything we do, fostering a culture of collaboration and innovation.
The Role: Toll Coordinator
The Itchen Bridge has been a vital transportation link since its opening in 1977. As a Toll Coordinator, you will play a crucial role in managing the bridge's toll operations, ensuring smooth traffic flow and efficient payment processing from drivers utilizing various methods.
This is a temporary summer contract opportunity offering valuable experience within a dynamic team environment.
Responsibilities:
- Manage toll payments from drivers using different methods.
- Maintain smooth traffic flow to prevent congestion.
- Proactively handle challenging situations and provide excellent customer service.
- Work effectively as part of a team to ensure efficient operations.
Ideal Candidate Profile:
We are seeking a dependable, confident, and self-reliant individual with strong communication and interpersonal skills. The ideal candidate will be a proactive problem solver with the ability to work effectively under pressure in a fast-paced environment.
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