Toll Operations Specialist

2 weeks ago


Southampton, Southampton, United Kingdom Southampton City Council Full time

About Southampton City Council

Southampton City Council is committed to providing essential services and improving the lives of residents. We strive for excellence in everything we do, fostering a culture of collaboration and innovation.

The Role: Toll Coordinator

The Itchen Bridge has been a vital transportation link since its opening in 1977. As a Toll Coordinator, you will play a crucial role in managing the bridge's toll operations, ensuring smooth traffic flow and efficient payment processing from drivers utilizing various methods.

This is a temporary summer contract opportunity offering valuable experience within a dynamic team environment.

Responsibilities:

  • Manage toll payments from drivers using different methods.
  • Maintain smooth traffic flow to prevent congestion.
  • Proactively handle challenging situations and provide excellent customer service.
  • Work effectively as part of a team to ensure efficient operations.

Ideal Candidate Profile:

We are seeking a dependable, confident, and self-reliant individual with strong communication and interpersonal skills. The ideal candidate will be a proactive problem solver with the ability to work effectively under pressure in a fast-paced environment.



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