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Fleet Operations Specialist

2 months ago

Southampton, Southampton, United Kingdom VOI Technology Full time

Voi is dedicated to fostering safe, sustainable, and dependable micromobility solutions for all. Since our inception in 2018, we have become the leading e-scooter service across Europe, currently operating in over 100 cities and achieving more than 250 million rides. Our journey has been remarkable, and we are committed to continuing this momentum.

As our operations expand in the UK, we are seeking a Fleet Specialist (Driver/Mechanic) to enhance the efficiency and quality of our fleet management. This position allows you to directly influence our fleet's operational readiness and contribute to a transformative vision for urban living in Europe.

YOUR ROLE AT VOI

In the capacity of Fleet Specialist (Driver/Mechanic), your primary responsibilities will include the upkeep and repair of our fleet of vehicles. Your role will encompass:

  • Conducting maintenance and repairs on Voi's vehicles, either at designated locations or in the field.
  • Diagnosing malfunctioning vehicles and recommending appropriate repair actions.
  • Assisting with the receipt, packaging, and deployment of new vehicles and batteries, as well as recycling and dismantling vehicles.
  • Managing efficient vehicle logistics: optimizing routes and establishing standard operating procedures (SOP) to streamline operations and reduce vehicle downtime.
  • Reallocating vehicles from areas of low demand to those with higher demand and ensuring proper parking of vehicles.
  • Locating and retrieving vehicles that require transportation back to the maintenance facility.
  • Executing battery swap tasks in urban environments.
  • Ensuring the safe and compliant deployment of our vehicles while continuously assessing and gathering insights to enhance vehicle availability, parking, and overall rider safety.

JOB REQUIREMENTS

  • Note: Our recruitment team is based in Sweden, and you may receive a call from a Swedish number.
  • Work schedule: Friday to Sunday, weekly.
  • Working hours: Night Shift (22:00-06:00).
  • Contract type: Fixed term for 6 months.

ESSENTIAL QUALIFICATIONS

  • Possession of a full UK Driving License with a maximum of 6 points for minor offenses and no major offenses, meeting the criteria for our e-Van insurance.
  • Thorough knowledge of your city and experience driving within it.
  • A responsible team player capable of managing tasks independently while also collaborating effectively.
  • Ability to inspire others and share expertise within the team.
  • Pragmatic problem-solving skills, executing tasks efficiently and striving to meet team objectives.
  • Prepared to navigate your city in a van under various weather and traffic conditions.
  • Ability to remain calm in stressful situations (e.g., poor parking, traffic issues).
  • Physical capability to handle heavy loads.
  • Flexibility to work shifts, including potential night and weekend shifts.
  • Please note: A DBS Check may be required for this role.

WHY WORK WITH VOI?

Being part of Voi is more than just employment; it’s an opportunity for personal and professional growth within a culture that values meaningful contributions to society. Additionally, you will have the chance to:

  • Engage with Europe’s leading micromobility company and one of the fastest-growing scale-ups.
  • Make a tangible impact on our ongoing success and the evolution of the micromobility sector in the UK.
  • Collaborate with motivated and inspiring colleagues towards shared objectives.
  • Participate in the micromobility revolution, contributing to the creation of sustainable urban environments free from noise and pollution.