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NHS Patient Services Coordinator
2 months ago
We are seeking an experienced and skilled NHS Patient Services Administrator to join our team at Spire Claremont Hospital. As a key member of our Outpatient department, you will play a vital role in providing administrative support to our clinicians and ensuring the smooth operation of our services.
Key Responsibilities- Provide administrative support to clinicians, including booking and organizing clinics, registering patients on our Patient Administration System, and ensuring all bookings are accurately recorded.
- Manage new non-ERS referrals, including paper, fax, or email, and ensure they are booked in line with local and national NHS policies.
- Ensure all administrative tasks associated with new NHS referrals are completed in a timely fashion, including ordering images and creating new patient medical records.
- Manage the day-to-day operation of our NHS Electronic Referral System, resolving appointment slot issues, appointment booking issues, and other patient problems.
- Liaise with consultants and their secretaries regarding patient queries and urgent messages, and cancel and rearrange clinics as necessary.
- Ensure all required data is collected accurately and liaise with relevant staff to resolve any data quality problems to ensure 18-week and contractual data compliance is accurately recorded for all patients.
- A personable individual with the ability to work on own initiative as well as part of a team.
- Good basic PC skills, including Word, Excel, and Outlook.
- Excellent customer service skills and great communication skills at all levels.
- Previous experience in administration is essential.
- Attention to detail and ability to work in a fast-paced environment.
Spire Healthcare is a leading independent hospital group in the United Kingdom, providing diagnostics, inpatient, day case, and outpatient care. We are committed to our employees' well-being through work-life balance, on-going development, support, and reward.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and organized individual with a passion for delivering excellent patient care, we encourage you to apply for this exciting opportunity.
