Outpatient Receptionist

12 hours ago


Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Outpatient Receptionist. This is a full-time opportunity to provide exceptional service to patients and their families in a fast-paced outpatient environment.

Main Responsibilities
  • Provide a professional front-of-house service to patients and visitors, ensuring a warm and welcoming experience.
  • Manage patient appointments, including booking, rescheduling, and cancellations, ensuring accurate and efficient use of resources.
  • Process patient data and maintain accurate records, adhering to confidentiality and data protection policies.
  • Respond to patient inquiries and concerns, providing clear and concise information and resolving issues in a timely manner.
  • Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
  • Contribute to the maintenance of a clean and organized workspace, adhering to health and safety standards.
About Us

Chesterfield Royal Hospital NHS Foundation Trust is committed to delivering high-quality patient care and services. Our team is dedicated to providing a supportive and inclusive environment, where everyone has the opportunity to grow and develop.

We value our staff and recognize the importance of their contributions to our success. We offer a range of benefits and opportunities for professional development, including training and education programs, mentorship, and career progression.

Join our team and be part of a dynamic and compassionate organization that is dedicated to making a positive difference in the lives of our patients and their families.



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