Outpatient Receptionist
21 hours ago
We are seeking a highly organized and customer-focused individual to join our team as an Outpatient Receptionist. This is a full-time opportunity to provide exceptional service to patients and their families in a fast-paced outpatient environment.
Main Responsibilities- Provide a professional front-of-house service to patients, families, and visitors
- Manage patient appointments, including booking, rescheduling, and cancellations
- Process patient information, including demographic data and medical history
- Operate the patient administration system (PAS) to ensure accurate and up-to-date patient records
- Communicate effectively with patients, families, and healthcare staff to ensure seamless care delivery
- Work collaboratively with the multidisciplinary team to achieve high-quality patient outcomes
Chesterfield Royal Hospital NHS Foundation Trust is a leading provider of healthcare services in the region. Our vision is to deliver exceptional patient care, supported by a talented and dedicated team of staff. We are committed to providing a positive and inclusive work environment that values diversity and promotes equality.
Requirements- GCSE standard education or equivalent
- Previous experience working in a customer-facing role, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Ability to work under pressure and prioritize tasks effectively
- Proficient use of Microsoft Office and patient administration systems
We offer a competitive salary, comprehensive training and development opportunities, and a supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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