Outpatient Receptionist

21 hours ago


Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Outpatient Receptionist. This is a full-time opportunity to provide exceptional service to patients and their families in a fast-paced outpatient environment.

Main Responsibilities
  • Provide a professional front-of-house service to patients, families, and visitors
  • Manage patient appointments, including booking, rescheduling, and cancellations
  • Process patient information, including demographic data and medical history
  • Operate the patient administration system (PAS) to ensure accurate and up-to-date patient records
  • Communicate effectively with patients, families, and healthcare staff to ensure seamless care delivery
  • Work collaboratively with the multidisciplinary team to achieve high-quality patient outcomes
About Us

Chesterfield Royal Hospital NHS Foundation Trust is a leading provider of healthcare services in the region. Our vision is to deliver exceptional patient care, supported by a talented and dedicated team of staff. We are committed to providing a positive and inclusive work environment that values diversity and promotes equality.

Requirements
  • GCSE standard education or equivalent
  • Previous experience working in a customer-facing role, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Proficient use of Microsoft Office and patient administration systems
What We Offer

We offer a competitive salary, comprehensive training and development opportunities, and a supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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