Regional Manager

1 week ago


London, Greater London, United Kingdom Nacro Full time

Job Summary:

Nacro is seeking an experienced Regional Manager to lead our Secure Accommodation Services in London, Kent, Surrey & Sussex. As a key member of our senior management team, you will be responsible for driving the success of our Community Accommodation Service – Tier 2 (CAS-2) initiative, a groundbreaking program commissioned by the Ministry of Justice to provide accommodation and support as an alternative to custody.

About the Role:

  • Leadership and Management: You will be the driving force behind the CAS-2 service in the region, ensuring that our front-line managers and their teams deliver exceptional performance and meet our high standards for quality and compliance.
  • Strategic and Operational Excellence: Your experience in managing commissioned supported accommodation contracts and large, dispersed teams will be invaluable as you steer our service to success.
  • Collaborative Engagement: Work closely with internal Regional and Service Managers, as well as external partners in HMPPS and the wider Criminal Justice sector, to enhance our stakeholder engagement and achieve our Strategic Plan objectives.
  • Continuous Improvement: Embed a culture of continuous improvement and value for money through robust financial management and innovative practices.
  • Innovative Rehabilitation Model: Be part of a solutions-focused senior management team driving forward an innovative model of rehabilitation.

About You:

  • Experienced Leader: Proven track record in strategic and operational management, particularly in supported accommodation services.
  • Change Champion: Skilled in leading teams through periods of change while maintaining good governance and risk management.
  • Stakeholder Savvy: Adept at understanding and integrating stakeholder and resident feedback into service delivery and improvement plans.
  • Collaborative Mindset: Ability to work effectively with a range of internal and external partners to achieve common goals.
  • Excellent Line Manager Skills: Experience of leading and managing a dispersed team is essential.

What We Offer:

  • High Visibility and In-Person Leadership: You'll be on the ground, providing hands-on support to our teams across the region.
  • Opportunity to Make a Lasting Impact: As a Regional Manager, you will play a crucial role in driving positive outcomes for vulnerable individuals and contributing to safer, stronger communities.


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