Retail Team Leader

7 days ago


Harlow, Essex, United Kingdom St Elizabeth's Centre Full time
About the Role

We are seeking an experienced and skilled Assistant Manager to join our team at St Elizabeth's Centre. As a key member of our retail operations team, you will play a vital role in supporting the day-to-day management of our charity shop in Staple Tye, Harlow.

Key Responsibilities
  • Deputise for the Retail Manager in their absence, ensuring the smooth operation of the shop and delivery of excellent customer service.
  • Maximise opportunities to generate shop income, working closely with the Retail Manager to achieve sales targets.
  • Contribute to the control and reconciliation of cash takings and stock, ensuring accurate records and minimising losses.
  • Develop and implement attractive displays of donated items, adhering to health and safety guidelines and maintaining a high standard of shop presentation.
About You

We are looking for a highly organised and creative individual with excellent communication skills and a professional approach. You will have a good working knowledge of pricing donated items, rotating stock, and increasing turnover. Experience in a retail management role is essential, with a proven track record of achieving sales targets and managing a team.

About St Elizabeth's Centre

St Elizabeth's Centre is a leading provider of services for people with complex needs, including epilepsy and other disabilities. Our charity shop in Staple Tye, Harlow, is a vital part of our fundraising efforts, and we are committed to providing excellent customer service and promoting our brand in the local community.

Benefits
  • 23 days' annual leave per annum
  • 10% staff discount on items for sale
  • Eligible for Blue Light card
  • Discounted gym membership
  • Employee Recognition Scheme
  • Life Assurance
  • Recommend a friend payment up to £500*
  • Confidential employee assistance programme
  • Fully paid for DBS
  • Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)

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