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Retail Operations Manager
2 months ago
About One Retail
One Retail is a leading retail company that operates in the high street market. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.
Job Summary
We are seeking a highly motivated and experienced Retail Supervisor to join our team. As a Retail Supervisor, you will be responsible for ensuring the smooth operation of our store, supervising a team of sales associates, and maintaining high standards of customer service.
Key Responsibilities
- Team Management
- Supervise a team of sales associates to ensure they are meeting sales targets and providing excellent customer service.
- Provide guidance and support to team members to help them develop their skills and knowledge.
- Store Operations
- Ensure the store is well-organized and maintained, including receiving and processing stock deliveries.
- Manage the store's inventory levels and maintain accurate records.
- Customer Service
- Provide excellent customer service to all customers, responding to their queries and resolving any issues promptly.
- Ensure that all customers are treated with respect and professionalism.
Requirements
- Experience
- Previous experience in a retail supervisory role, preferably in a high street environment.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong problem-solving and decision-making skills.
What We Offer
As a Retail Supervisor with One Retail, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. You will receive comprehensive training and support to help you succeed in your role. We offer a competitive salary and benefits package, including a contributory pension scheme and opportunities for career progression.
