Mortgage Lead Specialist
2 months ago
About the Role
We are seeking a highly motivated and results-driven Lead Generator to join our team at haart. As a Lead Generator, you will play a critical role in generating new business opportunities for our mortgage advisors.
Key Responsibilities
- Make contact with all leads provided with a view to arranging an appointment with a mortgage advisor.
- Ensure all appointments are confirmed with the customer and mortgage advisor using a pre-confirmation process.
- Maximise all opportunities for mortgage appointments from the leads provided.
- Develop and maintain excellent relationships with our mortgage advisors and management team.
- Work collaboratively with the Client Services Team to assist in the development of new projects and relationships.
- Stay up-to-date with mortgage knowledge and best practices.
- Utilise our CRM system to maintain regular contact with customers.
- Focus efforts on achieving mutually agreed business targets.
Requirements
- Demonstrable track record of success and knowledge within customer service.
- A reputation for delivering outstanding customer service.
- Enthusiasm to learn and continuously develop knowledge and skills to drive career growth in the financial services industry.
- Passion for haart, our values, and processes.
- A hunger to earn and a drive to work hard and reap rewards from dedication.
- Ability to communicate confidently and identify remortgaging needs for clients.
Eligibility Criteria
- Legal entitlement to live and work in the UK.
- Evidence of right to work in the UK, in the form of a passport or birth certificate.
- Proof of address and National Insurance number.
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