Senior Implementation Consultant

6 days ago

London, Greater London, United Kingdom IRIS Software Group Full time
About the Role

We are seeking a highly skilled Senior Implementation Consultant to join our IRIS Networx Professional Services team. As a key member of our team, you will be responsible for delivering top-class software solutions and collaborating with customers and internal teams to drive success.

Key Responsibilities
  • Execute implementation of system tests to ensure functionality, configuration, and data comply with specifications and standards.
  • Train customers on IRIS software solutions remotely via Microsoft Teams to ensure our customers get the most out of our solutions.
  • Carry out chargeable work to achieve company targets.
  • Ensure communication is clear and concise to Project Managers, Consultants, Service Desk, and customers.
  • Efficiently deliver implementations on scheduled timescales to customers and ensure we meet deadlines in a timely manner.
  • Produce solutions for complex customer problems with the software and deliver training on operating the system and advising on best practices.
Requirements
  • At least 3+ years of proven experience in delivering Recruitment/HR/Payroll software integrations, demonstrating hands-on expertise in this field.
  • Experience in developing tailored training materials based on customer needs.
  • Proven experience in training new joiners, with a track record of onboarding and mentoring staff.
  • Ability to learn new systems, with an interest in technology.
Desirable Skills
  • Strong project management skills, with the ability to manage multiple tasks and priorities effectively.
  • Strong communication and presentation skills, essential for delivering training and interacting with clients.
  • Problem-solving ability, with a knack for resolving complex challenges related to the product and willing to tackle challenges to ensure business needs are met.
  • Adaptability and flexibility, thriving in dynamic environments and handling changes with ease.
  • A proactive and self-motivated attitude, with the ability to work independently and take initiative.
About IRIS Software Group

IRIS Software Group is a leading provider of software solutions for businesses. We offer a range of products and services designed to help organizations streamline their operations and improve efficiency.

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