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Senior Technical Implementation Consultant

2 months ago

London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

Senior Technical Implementation Consultant - Hybrid Working Opportunity

About the Business

  • We are a leading provider of risk assessment solutions, serving businesses of all sizes to drive revenue growth, maximize operational efficiency, and enhance customer experience.
  • Our solutions address complex problems in Anti-Money Laundering, Identity Authentication, Fraud, Credit Risk mitigation, and Customer Data Management.

About Our Team

  • You will be part of an international team delivering implementations for our clients.

About the Role

  • As a senior consultant, you will oversee the planning, development, and installation of our products to meet clients' business needs.
  • You will ensure project management work is well-defined, and changes to requirements are managed.
  • You will track and resolve issues in a timely manner, maintaining customer satisfaction throughout the engagement.

Key Responsibilities

  • Plan, develop, and install our products to meet clients' business needs.
  • Ensure compliance and sanctions risk management are understood and applied.
  • Understand customer use cases and requirements, applying best practices for customer implementations.
  • Determine the types of products and services required by clients and troubleshoot customer issues during implementation.

Requirements

  • Project management skills and experience.
  • Significant exposure to technical implementation.
  • Excellent troubleshooting skills.
  • Vast range of technical knowledge.
  • Good internal and external stakeholder management experience.