Guest Services Shift Manager

5 days ago


Skegness, United Kingdom Butlins Full time

About the Role

We are seeking a dedicated and driven Shift Manager to join our Guest Services Team at Butlins. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team.

You will be responsible for consistently putting yourself in your guests' and team members' shoes and demonstrating strength in challenging situations.

Key Responsibilities:

  • Provide exceptional customer service and support to guests and team members
  • Lead and motivate the Guest Services and Welcome Team to achieve high standards
  • Develop and implement strategies to improve guest satisfaction and team performance
  • Collaborate with other departments to ensure seamless delivery of services

Requirements:

  • Proven experience in a customer-facing role, preferably in a hospitality or leisure industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Flexibility to work varied shifts, including evenings and weekends

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



  • Skegness, Lincolnshire, United Kingdom Butlins Full time

    About the RoleWe are seeking a highly skilled and experienced Shift Manager to join our Guest Services Team at Butlin's. As a key member of our team, you will be responsible for providing daily support to the team, ensuring exceptional service standards are met, and driving business growth.Key Responsibilities:Lead and manage a high-performing Guest Services...


  • Skegness, United Kingdom Butlins Full time

    About the role We’re looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team member’s shoes and be able to show strength in...


  • Skegness, United Kingdom Butlin's Full time

    Description About the role We’re looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team member’s shoes and be able to show strength in...


  • Skegness, United Kingdom Butlin's Full time

    Description About the role We’re looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team member’s shoes and be able to show strength in...


  • Skegness, United Kingdom Butlin's Full time

    Description About the role We’re looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team member’s shoes and be able to show strength in...


  • Skegness, United Kingdom Butlin's Full time

    DescriptionAbout the roleWe’re looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team member’s shoes and be able to show strength in...


  • Skegness, United Kingdom Butlin's Full time

    Description About the role We're looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team member's shoes and be able to show strength in...


  • Skegness, United Kingdom Butlins Full time

    Description About the role Were looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team. You will be able to consistently put yourself in your guests and team members shoes and be able to show strength in...


  • Skegness, United Kingdom Butlins Full time

    Guest Services Shift Manager - SkegnessDescription About the role We're looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services, Key Room and Welcome Team. You will be able to consistently put yourself in your guests and team...


  • Skegness, United Kingdom Butlins Full time

    Guest Services Shift Manager - Skegness Description About the role We're looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services, Key Room and Welcome Team. You will be able to consistently put yourself in your guests and team...


  • Skegness, United Kingdom Butlins Full time

    Guest Services Shift Manager - SkegnessDescription About the role We're looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services, Key Room and Welcome Team. You will be able to consistently put yourself in your guests and team...


  • Skegness, United Kingdom Butlins Full time

    Guest Services Shift Manager - SkegnessDescription About the role We're looking for a dedicated and driven Shift Manager to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services, Key Room and Welcome Team. You will be able to consistently put yourself in your guests and team...


  • Skegness, United Kingdom Butlins Full time

    About the RoleWe are seeking a highly skilled and experienced Resort Operations Leader to join our Guest Services Team. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team.Key Responsibilities:Provide exceptional customer service and ensure that all guests receive a high-quality...


  • Skegness, East Midlands, United Kingdom Butlins Full time

    We are seeking a dedicated and driven Shift Manager to join our Guest Services Team at Butlins. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team.About the Role:The ideal candidate will be able to consistently put themselves in their guests' and team members' shoes and demonstrate...


  • Skegness, United Kingdom Butlins Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Services Shift Manager to join our team at Butlins. As a key member of our Guest Services Team, you will be responsible for providing daily support to the team, ensuring exceptional service standards are met, and driving business growth through effective leadership and management.Key...


  • Skegness, United Kingdom Butlins Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Services Shift Manager to join our team at Butlins. As a key member of our Guest Services Team, you will be responsible for providing daily support to the team, ensuring exceptional service standards are met, and driving business growth through effective leadership and management.Key...


  • Skegness, Lincolnshire, United Kingdom Butlins Full time

    About the RoleWe are seeking a highly skilled and experienced Guest Services Shift Manager to join our team at Butlin's. As a key member of our Guest Services Team, you will be responsible for providing daily support to the team, ensuring exceptional service standards are met, and driving business growth.Key Responsibilities:Lead and manage a team of Guest...


  • Skegness, United Kingdom Butlins Full time

    About the RoleWe are seeking a dedicated and driven Shift Manager to join our Guest Services Team at Butlins. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team.You will be able to consistently put yourself in your guests and team members' shoes and be able to show strength in challenging...


  • Skegness, United Kingdom Butlins Full time

    About the RoleWe are seeking a dedicated and driven Shift Manager to join our Guest Services Team at Butlins. The purpose of this role is to provide daily support to the team in your areas, including Guest Services and Welcome Team.You will be able to consistently put yourself in your guests and team members' shoes and be able to show strength in challenging...


  • Skegness, Lincolnshire, United Kingdom Butlin's Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Guest Services Shift Manager to join our team at Butlin's. The successful candidate will be responsible for providing daily support to the Guest Services team, ensuring exceptional service standards are consistently met.Key ResponsibilitiesManage and coordinate the Guest Services...