Data and Digital Officer

2 days ago


Fleet, Hampshire, United Kingdom Chetwood Financial Ltd. Full time
About Chetwood Financial Ltd.

We are a forward-thinking fintech bank using cutting-edge technology to improve our customers' financial well-being. Our focus is on creating innovative and disruptive financial products for underserved market segments. As experts in the intermediary market, we specialize in Loans, Savings, and Buy-to-Let Mortgages. Our tech platform is designed to make Buy-to-Let Mortgages smarter, faster, and simpler for brokers and landlords.

Job Description:

We are seeking a skilled Completions Officer to join our team. The successful candidate will ensure that all mortgage offer conditions are satisfied and funds are released on time by working closely with Solicitors, Underwriters, and brokers. This involves collecting outstanding documents, answering queries, and ensuring all legal documents and conditions from the mortgage offer are satisfied in a timely and professional manner.

The ideal candidate will have a strong understanding of internal manuals, policies, procedures, and criteria, as well as a commitment to remaining compliant with all applicable regulatory guidelines. They will work closely with Underwriters to ensure special conditions and legal enquiries have been satisfied prior to completion.

Key Responsibilities:
  • Ensure all mortgage conditions are fully satisfied.
  • Maintain up-to-date awareness of the current market, financial, and regulatory requirements.
  • Meet key performance indicators and service levels by working to agreed objectives and deliverables.
  • Assess and respond to post and phone calls.
  • Take reasonable care not to put other people at risk by what you do or don't do in the course of your work. Comply with H&S instructions from the company and ensure you understand and follow the company's health and safety policies and procedures.
  • Ensure compliance with relevant data protection requirements when dealing with personal data, making sure information remains accurate, is stored correctly, and is appropriately protected.
Requirements:
  • Previous experience within financial services (desirable).
  • Adaptable and flexible to enable the department to deliver exceptional customer service.
  • An awareness of key elements of mortgage applications through to completion.
  • An understanding of the regulatory landscape, DPA, Money Laundering, TCF, MCOB, Fraud aware.
  • PC literate with knowledge of Microsoft office products and outlook.
  • Flexible approach and 'can do' attitude.
Benefits:
  • Competitive salary.
  • 25 days holiday PLUS your BIRTHDAY off.
  • Pension contribution with Royal London.
  • Life Assurance.
  • Private medical, dental, and optical health insurance with Axa.
  • Hybrid working – Fleet.
  • Free breakfast available.


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