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School Liaison Officer

2 months ago

North Wales, United Kingdom Transport for Wales Full time
About the Role

This is a part-time role of 18 hours per week, with potential for full-time opportunities in the near future.

Key Responsibilities
  • Maintain and develop strong working partnerships with local schools and colleges.
  • Ensure safe and orderly conduct of students during school term times while traveling on Transport for Wales services and stations.
  • Assist with issuing pupil travel passes at the beginning of the September school term.
  • Support Conductors on train services during out-of-school term times.
  • Contribute to operating trains safely and efficiently, providing assistance and information to customers.
  • Maintain a high profile and proactively prevent anti-social behavior on Transport for Wales services.
  • Engage with local schools and colleges to deliver rail safety and behavior expectations.
  • Assist with local event planning and promoting Transport for Wales services.
Requirements
  • A flexible individual able to meet shift working requirements, including occasional weekend working.
  • Excellent communication and organizational skills.
  • Understanding of rules, regulations, and strict instructions.
  • Patience and ability to remain calm under pressure.
  • GCSE or equivalent, including grade C or above in Mathematics and English.
Welsh Language Skills

The ability to speak and write Welsh is a valuable asset, but not essential for this role. Transport for Wales supports and promotes the use of the Welsh Language and offers opportunities for employees to develop and improve their skills.