Guest Services Coordinator
4 weeks ago
The London EDITION is seeking a dedicated and enthusiastic Receptionist to enhance our Front Office team.
This role offers an exciting opportunity to enjoy:
- 28 vacation days (including public holidays)
- Complimentary meals during shifts
- Discounted stays at over 9,000 hotels globally
- Reduced prices on food and beverages at our restaurants and bars
- Exclusive discounts for friends and family
- £5 breakfast at most European locations
- Wellness and mental health initiatives
- Flexible work schedules
- Comprehensive training and development
- Unlimited career advancement opportunities
- Half-price cinema tickets
- Special discounts at various retailers
- Exciting staff events
- and much more
Are you searching for a workplace that motivates you, challenges you, and instills pride? A setting where service is heartfelt rather than scripted? A venue that provides a continuous, captivating experience for every guest?
As a Receptionist, you will:
- Act as the primary contact for our guests
- Manage the check-in and check-out processes
- Handle payment transactions
- Address guest inquiries and requests
- Collaborate with various departments to ensure a seamless guest experience
The ideal Receptionist will:
- Recognize the significance of their role in enhancing the guest experience
- Be a collaborative team member
- Take pride in delivering personalized, sophisticated service
- Exhibit excellent communication skills
EDITION Hotels merge the innovative vision of boutique hotelier Ian Schrager with the service excellence of a luxury hotel, supported by the global presence of Marriott International. Our properties are exquisite representations of the world's premier cities, offering exceptional dining, entertainment, nightlife, and service to create a truly enchanting experience.
If you resonate with this description, we encourage you to consider this opportunity as our next Receptionist.
*Joining bonus applicable only if the employee successfully completes a three-month probation period and is not on notice. Terms and conditions apply.*
EDITION is an equal opportunity employer. We are committed to fostering a diverse workforce and maintaining an inclusive, people-first culture. We uphold non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.
AMRT1_UKCT
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