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IT Support Specialist
2 months ago
YOUnique Recruitment is seeking an experienced IT Support Technician to join our team. As an IT Support Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our IT systems are running smoothly.
Key Responsibilities:- Provide technical support to clients via phone, email, and remote access
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain IT systems and equipment
- Develop and implement technical solutions to improve IT systems and processes
- Collaborate with other teams to ensure seamless IT support
- 6-12 months of commercial IT support experience or equivalent qualification
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of Windows desktop support, Windows server skills, and basic network administration
- Excellent customer service skills and ability to work with diverse clients
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Apply now to join our team and take the next step in your IT career