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IT Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled IT Support Specialist to join our team at Hunter Selection Limited. As a Technical Service Delivery Engineer, you will be responsible for providing technical support to our clients across various industries.
Key Responsibilities:
- Provide technical support to clients via face-to-face, email, or phone
- Ensure that all problems are either solved or escalated to the correct members of the IT team
- Be aware of and stick to the Service Level Agreement
- Meet service levels and provide excellent customer service
Requirements:
- Experience in Service Desk, Windows 10/11 support and troubleshooting, Office365, hardware repair and troubleshooting, telephony support, application support, Windows Server, Active Directory, Virtualisation, and LAN/WAN, TCP/IP
- Strong technical skills and ability to troubleshoot complex technical issues
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary of £40,000 per annum
- 25+ bank holidays, medical cash plan, and other benefits
- Opportunity to work with a leading recruitment consultancy
About Us:
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology, and Service & Sales sectors.
