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Operations and Administration Specialist

2 months ago


Elland, United Kingdom Driver Hire Full time

Driver Hire is collaborating with a client in the Halifax region to find a dedicated and proactive Operations and Administration Specialist to become part of a small, cohesive team of office professionals. The ideal candidate will possess a cheerful disposition and the ability to engage with colleagues while ensuring tasks are completed efficiently.


Key Responsibilities:

  • Demonstrate innovative thinking and effective prioritization skills.
  • A solid understanding of the local geography is a plus.
  • Proficient in utilizing various software applications, including Microsoft Word, Microsoft Excel, Sage, and a proprietary business system.
  • Thrive in a dynamic environment where exceptional customer service is paramount, within a close-knit team atmosphere.

This role encompasses a variety of office-based tasks for the right candidate who is proactive and capable of creative problem-solving.

You will be part of a small team that collaborates closely to deliver outstanding customer service to our clients.

Experience in hospitality can be beneficial, as it provides insight into client needs and expectations for high-quality service.

Occasionally, you may need to assist with moving smaller gas canisters to the reception area for client pickups, but these tasks are manageable.


Administrative Duties:

  • Updating delivery schedules and managing payment transactions.
  • Handling both inbound and outbound calls.
  • Maintaining daily filing and balancing tasks.
  • Preparing orders for upcoming deliveries.
  • Updating customer information and performing additional administrative tasks as needed.
Customer Service Responsibilities:

  • Engaging with current and prospective customers in a professional manner over the phone.
  • Assisting customers who collect items directly from the office, which may involve moving smaller gas canisters.
  • Addressing inquiries from all customers efficiently.
Personal Attributes:

  • Ability to multitask effectively.
  • Dependable and accountable.
  • Self-driven and motivated.
  • Strong written and verbal communication skills.
  • Confident demeanor.
  • Excellent telephone etiquette.
  • Capability to work independently as well as collaboratively.
  • Strong prioritization and forward-thinking abilities.
  • Familiarity with the North West of England is advantageous.

Why Join Driver Hire?

Driver Hire Halifax is part of Driver Hire Nationwide, the leading specialist in transport and logistics recruitment in the UK. We offer a variety of ongoing and diverse work opportunities across Halifax and its surroundings. More than just a job, we value our employees as true professionals and foster a warm, friendly work environment.

Our recent satisfaction survey revealed that 97% of candidates take pride in working for Driver Hire, with the same percentage rating the respect received as Excellent/Good. Additionally, nearly two-thirds of respondents would 'definitely' recommend working with us.