Service Delivery Manager
2 weeks ago
About the Role
We are seeking an experienced Service Delivery Manager to lead the delivery of our substance misuse and recovery support services at HMP Downview. As a key member of our team, you will be responsible for managing a team of practitioners and developing relationships with stakeholders to ensure the successful delivery of our services.
Key Responsibilities
- Manage the delivery of our substance misuse and recovery support services, ensuring that contractual targets are met and services are delivered to a high standard.
- Develop and maintain relationships with stakeholders, including prison and probation service personnel, commissioners, and representatives from other agencies.
- Monitor the performance of the service and identify areas for improvement, implementing changes as necessary.
- Communicate effectively with team members, stakeholders, and senior management to ensure that everyone is informed and aligned with service goals.
- Make full use of support offered by head office functions to ensure a coherent and sound application of support services within the units.
Requirements
- Proven track record of managing and developing teams within health or justice services.
- Ability to report complex data and collate reports for stakeholders and senior management.
- Passion for helping and supporting people who are marginalized in society.
What We Offer
- Training opportunities and career development.
- Flexible working.
- Season Ticket Loan Scheme.
- Cycle to work scheme.
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays.
- Contributory Pension Scheme Employer matched contributions of up to 6% in the first two years service and up to 9% thereafter.
- Death in Service Payment (2x annual salary).
- Critical Illness Insurance (subject to qualifying criteria).
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Sutton, Greater London, United Kingdom The Forward Trust Full timeAbout the RoleWe are seeking an experienced Service Delivery Manager to lead the delivery of our substance misuse and recovery support services at HMP Downview. As a key member of our team, you will be responsible for managing a team of practitioners and developing relationships with stakeholders to ensure the successful delivery of our services.Key...
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Service Delivery Manager
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Sutton, Greater London, United Kingdom The Forward Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Delivery Manager to lead our substance misuse and recovery support services at HMP Downview. As a key member of our team, you will be responsible for delivering our contractual business plan and service model, while developing and advancing relationships with a wide variety of...
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