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Residence Supervisor
2 months ago
Vita Student is seeking a highly motivated and customer-focused Residence Supervisor to join our team in Nottingham. As a key member of our management team, you will play a vital role in delivering exceptional service to our residents and ensuring the smooth operation of our building.
Key Responsibilities:
- Supervise and support a team of colleagues to ensure excellent customer service and operational standards.
- Motivate and develop team members to achieve their full potential and deliver outstanding results.
- Lead by example, demonstrating a passion for customer service and a commitment to excellence.
- Collaborate with the management team to set and achieve operational goals and objectives.
- Conduct regular audits and provide feedback to improve operational practices and customer experience.
Requirements:
- Proven experience in a customer-facing industry, with a strong track record of delivering excellent service.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- High personal standards and attention to detail, with a commitment to delivering exceptional results.
- Strong team player with a passion for working with people and customers.
What We Offer:
- A competitive salary and performance bonus.
- A comprehensive benefits package, including a pension scheme and Perkbox account.
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Vita Student is a world-leading student accommodation brand, dedicated to delivering exceptional service and creating a positive experience for our residents. If you are a motivated and customer-focused individual with a passion for delivering excellence, we would love to hear from you.