Residence Operations Supervisor
4 weeks ago
Role Overview
Vita Student is seeking a highly skilled Residence Supervisor to support the management team in delivering exceptional customer service to our residents in Nottingham.
Key Responsibilities
- Supervise team members with operational duties, providing feedback and reporting team performance to management.
- Motivate, coach, and mentor team members to exceed goals and create a positive working environment.
- Develop and maintain strong relationships with customers to encourage a strong Vita Student community.
- Audit and oversee operational practices, making suggestions for improvements to the management team.
- Work with the management team to set and evaluate operational goals.
Requirements
- Experience in a customer-facing industry.
- Strong team player with a passion for working with people and customers.
- Excellent communication and problem-solving skills.
- High personal standards and attention to detail.
- Highly self-motivated and flexible.
What We Offer
- Your birthday day off.
- Recognition programs.
- Opportunities for career progression.
- Team parties/events.
- Pension scheme.
- A Perkbox account with access to hundreds of perks.
- Access to a 24/7 Employee Assistance Programme.
About Vita Student
Vita Student is a world-leading student accommodation brand, created by Vita Group, a specialist in urban regeneration and accommodation. Our mission is to create environments where people can thrive. We seek passionate and positive individuals who strive to deliver our best-in-class experience, operating with foresight and effective communication.
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