Residence Operations Supervisor

4 weeks ago


Nottingham, Nottingham, United Kingdom Vita Student Full time

Role Overview

Vita Student is seeking a highly skilled Residence Supervisor to support the management team in delivering exceptional customer service to our residents in Nottingham.

Key Responsibilities

  • Supervise team members with operational duties, providing feedback and reporting team performance to management.
  • Motivate, coach, and mentor team members to exceed goals and create a positive working environment.
  • Develop and maintain strong relationships with customers to encourage a strong Vita Student community.
  • Audit and oversee operational practices, making suggestions for improvements to the management team.
  • Work with the management team to set and evaluate operational goals.

Requirements

  • Experience in a customer-facing industry.
  • Strong team player with a passion for working with people and customers.
  • Excellent communication and problem-solving skills.
  • High personal standards and attention to detail.
  • Highly self-motivated and flexible.

What We Offer

  • Your birthday day off.
  • Recognition programs.
  • Opportunities for career progression.
  • Team parties/events.
  • Pension scheme.
  • A Perkbox account with access to hundreds of perks.
  • Access to a 24/7 Employee Assistance Programme.

About Vita Student

Vita Student is a world-leading student accommodation brand, created by Vita Group, a specialist in urban regeneration and accommodation. Our mission is to create environments where people can thrive. We seek passionate and positive individuals who strive to deliver our best-in-class experience, operating with foresight and effective communication.



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