Resident Services Liaison
3 hours ago
About the Role
We are seeking a highly motivated and organized Resident Services Assistant to join our team at Homes for Students. As a key member of our operations team, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our students.
Key Responsibilities
- Provide a warm and welcoming meet and greet service to students and visitors
- Offer reception support and help desk assistance, handling customer inquiries via various channels
- Contribute to back-office functions, providing administrative support to the operations team and General Manager
Person Specification
- Excellent customer service skills, with a patient and helpful attitude
- Experience using Microsoft Office software and efficient learning ability
- Proficient in presenting information accurately and professionally
- Ability to prioritize workload and meet competing deadlines
- Team player with a flexible approach and previous customer service experience desirable
What We Offer
- A generous holiday package of 25 days, plus bank holidays
- Access to exclusive retail discounts
- Take your birthday off enjoy your special day
- Stay active and eco-friendly with our cycle-to-work scheme
- Make a difference in the community with 2 charity days per annum
Equal Opportunities
We value diversity and inclusivity, and we are proud members of Inclusive Employers. We encourage applications from candidates of all backgrounds and communities.
How to Apply
If you possess the necessary skills, knowledge, and experience, we would be thrilled to hear from you.
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