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Administrative Coordinator
2 months ago
Job Summary:
Igloo is seeking a highly organized and proactive Administrative Coordinator to join our team. As the key point of contact for managing client relationships, you will play a crucial role in ensuring the smooth day-to-day running of services.
Key Responsibilities:
- Build and maintain strong relationships with clients and key personnel, fostering a collaborative and supportive environment.
- Attend regular review meetings to discuss client needs and goals, ensuring alignment with Igloo's objectives.
- Manage client queries, bookings, amendments, and complaints in a timely and professional manner, providing exceptional customer service.
- Communicate effectively with clients and customers through various channels, ensuring clear and concise information exchange.
- Resolve issues related to vehicle deliveries, damages, parking fines, and speeding fines, demonstrating problem-solving skills and a proactive approach.
- Generate and manage daily reports for internal and external use, providing valuable insights and data-driven decision-making.
- Coordinate vehicle collections for clients and sales teams, ensuring seamless logistics and timely delivery.
Requirements:
- At least 5 years of administrative experience, with a proven track record of success in a similar role.
- Strong problem-solving abilities and a self-starter mentality, with a willingness to take initiative and adapt to changing circumstances.
- Excellent organizational skills to manage multiple tasks simultaneously, prioritizing tasks and meeting deadlines.
- Experience in using Microsoft Office, particularly Outlook and Excel, with a high level of proficiency.
Benefits:
- Weekly pay, providing a stable and predictable income stream.
- Pension scheme, offering a secure retirement plan and financial stability.
- On-site parking, convenient and accessible parking facilities for employees.
- Full support from Igloo's recruitment and payroll teams, ensuring a smooth onboarding process and ongoing support.