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Customer Service Representative

2 months ago


Middlesbrough, Middlesbrough, United Kingdom Front Row Recruitment Ltd Full time
About the Role

Front Row Recruitment Ltd is seeking a highly skilled Customer Service Associate to join their team in Middlesbrough. As a key member of the Customer Service team, you will be the first point of contact for client enquiries, providing exceptional customer service and ensuring that client needs are met effectively and efficiently.

Key Responsibilities
  • Taking incoming calls from Pension scheme members and assessing their needs
  • Providing a consistently high level of customer service and handling complaints
  • General administration and data entry tasks
Requirements

To be successful in this role, you will possess outstanding communication skills, a background in customer service, and the ability to work in a fast-paced environment. You will be highly organized, able to prioritize your workload, and maintain high levels of service.

What We Offer

Front Row Recruitment Ltd offers a friendly working environment, a generous remuneration package, and opportunities for career growth and development. This is a great opportunity to join an award-winning organization and contribute to the success of our team.