Customer Service Representative
4 weeks ago
We are seeking a dedicated and customer-focused individual to join our team as a Store Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
• Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
• Work collaboratively with colleagues to achieve sales and customer service targets, maintaining a positive and supportive team environment.
• Maintain a high level of product knowledge, ensuring that customers receive accurate and helpful advice on our products and services.
• Contribute to the overall visual merchandising and store presentation, ensuring that the store looks its best at all times.
• Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with company policies and procedures.
What We Offer
• Competitive hourly rate, with opportunities for pay progression and bonuses.
• Comprehensive training and development program, including on-the-job training and access to external courses and certifications.
• Opportunities for career advancement and professional growth within the company.
• A fun and supportive work environment, with a focus on teamwork and collaboration.
• Access to exclusive discounts and benefits, including colleague discounts and wellbeing services.
About Us
Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We pride ourselves on our commitment to diversity, equity, and inclusion, creating a workplace where everyone feels welcome and valued. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
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