Customer Service Representative
3 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? We're looking for a skilled Customer Assistant to join our team at BUZZ Bingo in Middlesbrough.
The Role
As a Customer Assistant, you will be the face of our club, responsible for providing outstanding service to our customers. You will be the first point of contact for our visitors, ensuring they have an exceptional experience every time they visit.
Key Responsibilities
- Build strong relationships with customers, understanding their needs and preferences
- Work collaboratively with colleagues to ensure seamless service delivery across all areas of the club
- Support with other duties as requested by the line manager
- Ensure a safe and responsible gaming environment for all customers and colleagues
What We're Looking For
- Experience in delivering exceptional customer service in a face-to-face role, preferably in a hospitality or leisure environment
- Outstanding communication skills, with the ability to adapt to different situations
- Basic numeracy skills and experience of handling cash
- A confident and proactive approach, with a willingness to challenge the status quo
We offer a range of benefits, including access to training and development opportunities, a pension scheme, and a refer-a-friend scheme. If you're passionate about delivering exceptional customer experiences and have the skills and enthusiasm to match, we'd love to hear from you.
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