Customer Service Trainee

3 weeks ago

Didcot, Oxfordshire, United Kingdom Great Western Railway Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our Customer Service team as a Trainee. As a key member of our team, you will be responsible for providing exceptional customer service and support to our passengers.

Key Responsibilities
  • Provide excellent customer service and support to passengers
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Develop and maintain a thorough understanding of our products and services
  • Participate in training and development programs to enhance skills and knowledge
  • Contribute to the continuous improvement of our customer service standards
What We Offer

As a Trainee with GWR, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will receive comprehensive training and development programs, as well as the chance to work with a talented team of professionals.

Requirements
  • Must be over 16 years of age
  • Live within one hour of your chosen location
  • GCSEs (or equivalent level 1 qualification) in Maths and English
Benefits

We offer a range of benefits, including:

  • Comprehensive training and development programs
  • Opportunities for career progression and advancement
  • Competitive salary and benefits package
  • Free rail travel across the GWR network for you and your family
  • Company-sponsored health care plan
  • Discounted shopping
  • Employee assistance programme
Why Join Us?

We are a company that values diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all. We believe that everyone has the potential to succeed, and we are dedicated to providing opportunities for growth and development.

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