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Aviation Customer Support Specialist
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Position Overview
Welcome to Menzies Aviation, a leader in the global aviation sector since 1833. Our commitment to excellence is driven by our passionate and dedicated workforce.
Role Responsibilities:
- Deliver outstanding customer support as a Customer Service Agent
- Verify travel documents and identification for adherence to regulations
- Guide customers through check-in and boarding procedures
- Manage luggage handling, including the processing of hazardous materials
- Oversee excess baggage and additional revenue collection
- Facilitate customer boarding in accordance with safety standards
- Ensure timely operations by supervising check-in, baggage drop, and gate activities
- Assist with ticket sales and modifications as required
For a comprehensive list of duties, please refer to the detailed job description provided.
Health and Safety Compliance:
While performing your duties, you are responsible for maintaining the health and safety of yourself and others. Please adhere to the safety protocols and guidelines established for the workplace.
